Terms & Conditions

1. About Us

Altitude Capital is a brand name of Altitude Technologies LTD, a Seychelles-registered company (Reg. No. 246479), with its registered office at House of Francis, Room 303, Ile Du Port, Mahé, Seychelles.

In these Terms, “we”, “us” and “our” refer to Altitude Technologies LTD. “You” and “your” refer to the person or entity accessing our website or purchasing or using our software.

2. Scope of These Terms

These Terms govern use of the Altitude Capital website and, where expressly accepted as part of a purchase, our software and related services.

Please read these Terms before using our website or placing an order. Software purchases may also be subject to an order confirmation, licence agreement or other written agreement setting out the particular product, fees and service conditions. Where there is a conflict, the specific agreement takes precedence for that purchase, subject to mandatory applicable law.

Our Privacy Policy explains how we process personal information. Our Legal & Risk Disclaimer provides further information about trading risks.

3. Eligibility and Lawful Use

You must be at least 18 years old and legally capable of entering into a binding agreement to purchase our software. If acting for a company or another entity, you confirm that you have authority to bind it.

You must use our website and software in accordance with applicable laws and the terms of your broker and trading platform.

Our products are not offered where their provision or use would breach applicable laws, sanctions or regulatory restrictions.

4. Nature of Our Products

Altitude Capital promotes and distributes automated trading software developed by Altitude Technologies LTD.

Website content, product descriptions, examples and general support do not constitute personalised investment advice and do not take into account your individual investment objectives, financial circumstances or needs.

Purchasing a software licence does not constitute a deposit or investment with Altitude Technologies LTD. Fees paid to us purchase software rights or related services; they are not funds held by us for trading.

You should seek independent financial advice to determine whether your intended trading activity is appropriate for your circumstances, experience and risk tolerance.

5. Software Licence and Intellectual Property

Subject to payment of the agreed fees and compliance with the applicable agreement, we grant you a limited, non-exclusive and non-transferable licence to use the software for the agreed duration and permitted purpose.

Any limits on accounts, devices, users or installations will be specified before purchase. Purchasing a licence does not transfer ownership of the software, its source code or associated intellectual property.

Except where permitted by law or expressly authorised by us in writing, you must not:

• Copy, resell, sublicense, distribute or share the software or licence keys.
• Reverse engineer, decompile or attempt to obtain its source code.
• Circumvent licensing, security or access controls.
• Remove copyright, trademark or other proprietary notices.

Website materials, branding and software remain the property of Altitude Technologies LTD or their respective rights holders.

6. Your Responsibilities

You are responsible for choosing whether to use the software, selecting available settings, and monitoring its operation and your trading account.

You must maintain compatible equipment, software, internet connectivity and any required third-party services. Technical requirements and any included setup assistance will be specified in the relevant product information or agreement.

You are responsible for safeguarding your credentials and licence keys and ensuring that information you provide to us is accurate.

Software may generate or execute trades automatically when activated. You should understand its operation before using it with real funds. Ending a software licence or disabling the software does not necessarily close existing positions or cancel pending orders with your broker.

7. Trading Risks and Performance

Forex, CFDs and other leveraged instruments involve significant risk and may result in the loss of your entire trading capital. Depending on the product and applicable account protections, losses may exceed your initial deposit.

Past performance is not indicative of future results. Backtested, simulated or hypothetical results have limitations and may differ materially from live trading.

We do not guarantee profits, particular returns, maximum losses or the effectiveness of any risk-control setting. Outcomes may be affected by market conditions, liquidity, spreads, slippage, broker execution, connectivity and technical failures.

8. Orders, Fees and Payment

The applicable price, currency, licence period, payment schedule, taxes and included services will be disclosed before you commit to a purchase.

Any performance-based fee must be expressly agreed in writing, including its calculation method, measurement period, treatment of losses and any applicable high-water mark.

Additional services or charges require your agreement. Changes to advertised prices do not alter an existing agreed purchase price.

Broker charges, trading costs and third-party services are separate unless expressly included in your agreement.

9. Renewals, Cancellation and Refunds

Any automatic renewal, recurring payment, cancellation notice period or refund conditions will be disclosed before purchase and form part of your agreement. Automatic renewal applies only where expressly agreed.

To request cancellation or a refund, contact info@altitudecapital.ae with sufficient information to identify your purchase. Requests will be handled under your agreement and applicable law.

Nothing in these Terms excludes mandatory cancellation, withdrawal, refund or remedies for defective or non-conforming software. Immediate delivery or activation does not, by itself, waive a statutory withdrawal right. Where a lawful waiver is available, any required express consent and acknowledgement will be obtained separately.

10. Availability, Updates and Support

We take reasonable care in providing our website, software and agreed support, but cannot guarantee uninterrupted or error-free operation.

Access may be temporarily affected by maintenance, updates, security incidents or third-party outages. Where reasonably practicable, we will give notice of planned interruptions that materially affect customers.

Support, updates and compatibility commitments are those described in your agreement, together with any obligations imposed by applicable law.

11. Third-Party Services

Our products or website may interact with or link to third-party brokers, trading platforms, hosting providers or communication services.

Those services operate under their own terms. A reference or link does not guarantee their reliability, availability or suitability. You should review their terms and assess their suitability before use.

12. Suspension and Termination

We may suspend or terminate a licence where you materially breach the applicable agreement, fail to pay an amount properly due, misuse the software or create a significant security or legal risk.

Where appropriate, we will provide notice and a reasonable opportunity to remedy the issue. Immediate suspension may be necessary to address urgent security risks or legal requirements.

Termination does not affect accrued payment obligations or statutory rights. Any refund entitlement will be determined under the applicable agreement and law.

13. Liability

We do not guarantee trading outcomes and are not responsible for losses merely because trading using our software is unsuccessful.

To the extent permitted by applicable law, we are not liable for losses caused by misuse, unauthorised modifications, failure to follow supplied instructions, or third-party failures outside our reasonable control.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited. Your mandatory consumer rights remain unaffected.

14. Changes to These Terms

We may update these Terms to reflect changes in our website, products or legal requirements. The revised version will display its update date.

Changes will not retrospectively alter an existing purchase. Material changes affecting an ongoing agreement will be communicated in advance and made only as permitted by that agreement and applicable law, with consent obtained where required.

15. Governing Law and Disputes

These Terms are governed by the laws of Seychelles.

Please contact us first with any complaint so that we can seek to resolve it. This does not restrict your right to seek legal remedies.

Subject to mandatory applicable law, the courts of Seychelles will have non-exclusive jurisdiction. If you are a consumer, this clause does not deprive you of mandatory protections or rights to bring proceedings in another competent jurisdiction.

If a provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.